Frequently asked questions

What type of events do you serve?

We provide photo booth experiences for weddings, birthdays, graduations, corporate events, school functions, holiday parties, anniversaries, baby showers, and more!

What areas do you serve?

We proudly serve all of Hampton Roads, Williamsburg, and the Richmond area.  

How far in advance should I book?

We recommend booking as early as possible, especially for weddings and peak event season. 

How do I reserve my date?

Click Book Now to learn more information. 

How early do you arrive?

60-90 minutes before the booth starts to ensure everything is ready for your event.

Can I choose a backdrop?

Our backdrop options are based on the selected package. You are able to add on any photobooths not included in your package for a fee.

How much space is needed?

We recommend a minimum setup area of 10 feet by 10 feet, depending on the selected package. Access to a standard electrical outlet is required.

How much deposit do I need to pay?

We take a $100 deposit to secure your date, then the remaining balance is due 10 days before your event.

Do we get customized Props/ Print Layout?

Props - If you require themed props, we can accommodate; If you have not selected the Unforgettable package and you want to add themed props, it is an additional charge.

Prints - We can customize the layout of your prints. We require your logos and ideas before the event. If you do not have this included in your package, you can add it for an additional charge. 

What is your cancellation policy?

Deposits are non-refundable because it reserveces your event date. Additional cancellation details will be outlined in the rental agreement. 

How soon will I receive my gallery?

Most galleries are delivered within 24-72 hours after your event.

Why choose Moments of Joy Photo Booth?

We believe every celebration deserves unforgettable memories. We're committed to creating a fun, stress-free experience that will leave your guests smiling. Our mission is simple: Create Moments of Joy that last long after your special event ends. 

Where Magical Memories Are Captured

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.